Commonly Asked Questions

What if the product I ordered is defective, incorrect or damaged?

In every box we include a return shipping label to return Defective, Incorrect & Damaged equipment. Once we take possession of the item we will issue a refund.

What is your return policy?

In every box we include a return shipping label to return items.

Once we take possession of the item we will issue a refund.

In the instance that the product has been exposed to any hazardous substance don't send it back until we have talked; This will be handled on a case by case basis!

Do you provide delivery services for all products?

We try to deliver everything via. mail although for local customers we would be able to send an Employee to deliver a product.

What is your Privacy Policy?

Stahl Steel Works will NEVER Sell or Give Any Information about it's users to anyone. If any informations is collected it will be used for in house site optimization and advertising.